Our team is here to help you design, price, and deploy the right system.
Our team is here to help you design, price, and deploy the right system.
Effective Date: August 25, 2025
Last Updated: August 25, 2025
BiXBiT USA Inc. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, including SMS-related data.
Identity Information: Name, phone number, and email (if provided).
SMS Metadata: Message content, timestamps, delivery status, and opt-in/opt-out actions.
Service Information: Purchase history, installation scheduling, and support interactions.
Online forms and website submissions
Event or in-person sign-ups
SMS keyword opt-ins (e.g., texting “START”)
Support inquiries and customer service
To send product updates, service notifications, and promotions
To provide technical support and respond to “HELP” requests
To improve communication effectiveness
To comply with legal and regulatory requirements, including A2P/10DLC
We do not sell or rent your information.
We only disclose information to:
SMS service providers and aggregators for the purpose of delivering messages
Subcontractors providing support services (e.g., customer service, hosting)
Mandatory Compliance Statement:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”
Data is retained as long as you remain subscribed.
Upon opt-out, minimal records are maintained only for legal compliance.
Information is stored on encrypted servers with restricted access.
Opt-out: Text “STOP” to unsubscribe.
Access/Correction/Deletion: Contact us at support@bixbitusa.io.
Help: Reply “HELP” or call 682-316-6811.
Our services are not intended for children under 13 years of age. We do not knowingly collect information from them.
We may update this policy from time to time. Updates will be posted on our website with the revised “Last Updated” date. Continued use of our services constitutes acceptance of any changes.
BiXBiT USA Inc.
📍 240 Centre Drive, Burleson, TX 76028, USA
📧 support@bixbitusa.io
📞 682-316-6811